FindlyAI Support Center
Frequently Asked Questions
Creating an account is simple! Download the FindlyAI app from the App Store or Google Play Store, open it, and tap "Sign Up". You can create an account using your email, or sign in with Google, Apple, or Facebook accounts.
Yes, FindlyAI has offline capabilities. While new searches require an internet connection, you can access your saved searches, favorites, and previously viewed content when offline.
To save a search result, simply tap the bookmark icon next to any result. You can access all your saved items in the "Favorites" tab in your profile.
FindlyAI makes sharing easy. When viewing any search result, tap the share icon to open sharing options. You can share via email, messaging apps, or generate a link that others can access.
The free version of FindlyAI allows up to 50 searches per day. For unlimited searches and additional features, consider upgrading to AI Premium.
To enable Dark Mode, go to your profile settings and toggle the "Dark Mode" option. You can also set it to automatically follow your device's system settings.
Contact Support
Email Support
For general inquiries and support: searchinfo@findlynet.com
Feature Suggestions
Have an idea to improve FindlyAI? We'd love to hear it! Send your suggestions to searchinfo@findlynet.com
Troubleshooting Tips
If the app crashes or freezes, try these steps:
- Force close the app and reopen it
- Restart your device
- Check for app updates in your device's app store
- Ensure your device's operating system is up to date
- If problems persist, contact our support team
If search results aren't loading properly:
- Check your internet connection
- Try searching for a different term
- Clear the app's cache in your device settings
- Force close and restart the app
If you're having trouble signing in:
- Verify your email address and password
- Use the "Forgot Password" option to reset your password
- Check if you're using the correct sign-in method (email, Google, Apple, etc.)
- Ensure you have an active internet connection
- If using social sign-in, make sure your social accounts are properly connected