FindlyAI Support Center

Frequently Asked Questions

How do I create an account in FindlyAI?

Creating an account is simple! Download the FindlyAI app from the App Store or Google Play Store, open it, and tap "Sign Up". You can create an account using your email, or sign in with Google, Apple, or Facebook accounts.

Can I use FindlyAI without an internet connection?

Yes, FindlyAI has offline capabilities. While new searches require an internet connection, you can access your saved searches, favorites, and previously viewed content when offline.

How do I save search results for later?

To save a search result, simply tap the bookmark icon next to any result. You can access all your saved items in the "Favorites" tab in your profile.

How can I share my search results with colleagues?

FindlyAI makes sharing easy. When viewing any search result, tap the share icon to open sharing options. You can share via email, messaging apps, or generate a link that others can access.

Is there a limit to how many searches I can perform?

The free version of FindlyAI allows up to 50 searches per day. For unlimited searches and additional features, consider upgrading to AI Premium.

How do I enable Dark Mode in the app?

To enable Dark Mode, go to your profile settings and toggle the "Dark Mode" option. You can also set it to automatically follow your device's system settings.

Contact Support

Email Support

For general inquiries and support: searchinfo@findlynet.com

Feature Suggestions

Have an idea to improve FindlyAI? We'd love to hear it! Send your suggestions to searchinfo@findlynet.com

Troubleshooting Tips

App is crashing or not responding

If the app crashes or freezes, try these steps:

  1. Force close the app and reopen it
  2. Restart your device
  3. Check for app updates in your device's app store
  4. Ensure your device's operating system is up to date
  5. If problems persist, contact our support team
Search results are not loading

If search results aren't loading properly:

  1. Check your internet connection
  2. Try searching for a different term
  3. Clear the app's cache in your device settings
  4. Force close and restart the app
Unable to sign in to my account

If you're having trouble signing in:

  1. Verify your email address and password
  2. Use the "Forgot Password" option to reset your password
  3. Check if you're using the correct sign-in method (email, Google, Apple, etc.)
  4. Ensure you have an active internet connection
  5. If using social sign-in, make sure your social accounts are properly connected